Posts Tagged ‘Nonprofit’

Open Source NPO

Friday, October 9th, 2009

In response to some of the conversations I have been having lately—both virtually and in-person–regarding the role of competition, collaboration, and communication in the social sector, I have been trying to think about how and why these issues exist in the first place….and how they might be addressed. Now, we all know that generalizations can sometimes be unfair, but sometimes they can also be rather accurate….read on:

Competition: Nonprofits are constantly targeted by the business-minded as lacking efficiency due to the fact that NPOs are not competing in an open market. As a result, the need for innovation is removed. Which is not to say that innovation isn’t necessarily occurring in the nonprofit world, but it tends to be driven internally (as in, “Hey we feel like we want to do this”) rather than externally (as in, “Hey we have to do this if we want to survive”). The competition element is increasing, however, as nonprofit watchdogs, like Charity Navigator, and private foundations are relying on industry best-practices to evaluate the relative effectiveness of nonprofit organizations. This in turn is informing where foundations invest their funding and encourages individual donors to also do their research when giving. (more…)

Devil’s Advocate: Teeny, tiny nonprofits

Wednesday, August 12th, 2009

Last week I came across an interesting tweet from @kenscommentary (Ken Berger, President of Charity Navigator)– “Too many itsy bitsy nonprofits! Consider this before you leap into teenyness”–and a link to the following article, “Alternatives to Forming a Charitable Nonprofit.”

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The article is full of very useful information outlining alternative nonprofit funding options (like fiscal sponsorship or collaborating with an existing nonprofit) and highlights the need for sufficient research to be conducted as well as preparing viability plans.
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Why Should Your Organization Use Twitter?

Wednesday, July 29th, 2009

Twitter, like other forms of media, is a way of communicating with the world about your organization and further developing your brand. But should your organization tweet just because everyone is telling you that “social media is the rage right now?” No, I do not think so. The first question you should ask is, “What does this do for our organization’s brand?” And from there, the next question is: “What exactly is our brand?” While your organization may have naturally (rather than strategically) developed a brand for itself, deciding whether or not to use social media and how you will use social media depends upon the answers to the following questions about branding: What does your organization do and what does it stand for? Who is your audience? Who else is talking to your audience? What do you want to say? How do you want to say it? Once you’ve answered those questions, then you can decide if Twitter and/or other social media tools are right for your nonprofit or business.

 

American Red Cross on Twitter

American Red Cross on Twitter

 
What Do You Tweet About?

 

Much of the confusion about social media applications for businesses and nonprofits is that it is seen as an invasion into one’s personal life or that it is simply used for trivial purposes. But, you control what you publish. If you want the world to know that you are “Eating a burger at Shake Shack, good times!!!” (actual tweet via @hand2handnet) you can. But, if you want to let the world know that: “Ashoka Fellow Jack Sims is making a difference, one toilet at a time. How is he doing it? Your chance to find out & ask.” (actual tweet via @changemakers) you can do that as well. You can use Twitter as a means to publish headlines about activities your organization is conducting, events you are planning, conferences you are attending, and relevant news articles you are reading. You can even publish a headline about eating a burger at Shake Shack if it is relevant to the message your organization is trying to convey—for instance, maybe your organization is interested things to do in New York City parks. 

 

To Do: Set parameters about the types of information your organization will publish on its social media accounts. This is part of your branding process.

 

What Do You Read About?

Twitter is a two-way street: you share information with others and you receive information from others. I tend to think of Twitter as my own personal newspaper with interesting headlines regarding my industry in general (Nonprofit and Social Enterprise) as well as specific niches within that industry (ie. Microfinance, New York City, Fundraising).

There are lots of organizations and individuals who tweet exclusively about issues that your organization is likely interested in. Twitter users publish information on upcoming trainings, fundraising events, news articles, blog posts, online discussions, films, and more. Twitter users will also “re-tweet” (see below) posts that they find particularly interesting or of high value—which can help highlight popular topics. Twitter offers an opportunity to have access to lots of information that is specifically tailored to your organization’s interests—while cutting down on the amount of work that would be required to gather that information otherwise. The type of information you receive will depend on the users you follow. Here is a sample of some of the users I follow on Twitter:

@echoinggreen

@idealistinnyc

@FCWashington (Foundation Center, DC)

@ashokatweets

@kenscommentary (Ken Berger, President of Charity Navigator)

@NICentral (Net Impact)

@Philanthropy (Chronicle of Philanthropy)

@mashable(Pete Cashmore, CEO of Mashable)

To Do: Research potential Twitter users to follow by using Twitter’s Search function or by going to organizations’ websites (many people have Twitter buttons that link to their Twitter page right on their site). Scroll through their tweets and learn about the way they use Twitter and about the types of information they are publishing.

Re-Tweet

“Re-tweeting” (or RT) is when a Twitter user re-publishes someone else’s tweet. Standard practice is to reference the original poster either by “RT @username” if the tweet is identical or by “(via @username)” if the original content is modified significantly.

Getting Started

  • Set up a Twitter Account at www.twitter.com. Include a link to your organization’s website, a 140-character biography, and a good icon.
  • Commit to tweeting one or two times a day (to start).
  • Research organizations you are interested in and follow them on Twitter.
  • Select the best tweets of the day and send them out in a daily email to members of your organization to keep them abreast of interesting news.

Be cool: Skateboarding in Afghanistan

Friday, May 8th, 2009

Even though I can’t skateboard, I have always been fascinated by skateboarding. Why? It’s definitely not because I fancy the idea of speeding down concrete on a slab of wood with wheels, exposed to road rash, gashes, and broken bones. It’s because skateboarding is cool. I think so and so do kids and teens.

This is the reason why I am particularly interested in organizations that have inserted “coolness” into their equation for addressing youth development. Being cool does two things: (1) It’s great marketing. Everyone wants to be a part of something that is cool. (2) It’s great program development. It shows that your organization is carefully listening to its audience. Things are considered “cool” because people are interested in them and therefore more likely to be invested in participating, resulting in service delivery and mission fulfillment.

I first read about Stoked in Time Out New York’s Cause of the Week (which, as a side note, I think is an awesome feature). Stoked is a “nonprofit action sports organization for at risk youth with the mission of developing successful teens with opportunity, knowledge, experience, and determination through the use of action sports, mentoring, and coaching.”

Stoked offers a one-year program that matches pre-screened mentors and mentees–who agree to meet a minimum of 4 hours per month and receive ongoing training and coaching by Stoked Program Managers. During the year, mentoring pairs skateboard, surf, and snowboard–what could be cooler than that? Operating out of both Los Angeles and New York City, Stoked gives urban American youth an opportunity to participate in very cool, skill-based, and age-appropriate activities that often have barriers to entry (i.e., equipment, transportation, knowledge).

On the other side of the Atlantic Ocean, a 34-year-old Aussie skateboarder, Oliver Percovich, unintentionally discovered, while skateboarding around Kabul, that Afghan youth think skateboarding is cool too. The New York Times article, “Skateboarding in Afghanistan Provides a Diversion from Desolation,” describes Percovich’s mentorship to Afghan youth who have shown an interest in skateboarding. After a couple years of showing up to an empty concrete fountain with half a dozen skateboards strapped to the back of his motorcycle, Percovich started Skateistan, Afghanistan’s first co-ed skateboarding school that “engages the growing numbers of urbanized youth through skateboarding and provides new opportunities in cross-cultural interaction and education.”

The construction of Skateistan’s 1,750 square meter indoor skate complex is underway and will include professionally-manufactured ramps, two classrooms, girls’ and boys’ locker rooms, an office, and a canteen. Skateistan’s “About Us” page is particularly impressive and clearly outlines the organization’s mission and philosophy as well as the need for youth development programming in Afghanistan. They also nail the question “What are the benefits of skateboarding to youth?” right on the head:

Skateboarding in a non-competitive global sport requiring minimal supervision and resources. Achievements in skateboarding are individual and depend on balance, creativity and personal expression. Skating can be practiced anywhere there is a smooth surface and gets young people active and engaging with each other.

Both Skateistan and Stoked are using skateboarding (and in Stoke’s case snowboarding and surfing) as a means to an end: the positive development of youth. And, much of the brilliance in this approach is its irony: that skateboarding for a long time was associated with a subversive, delinquent and rebellious subculture–which made it cool.