Posts Tagged ‘Creative’

BRAC’s Friendraiser: Lessons in raising friends

Wednesday, September 16th, 2009

One week, two great events… (Part 1 of 2)

Event 1: BRAC’s Friendraiser

Last Wednesday I headed over to BRAC’s Friendraiser at the Edwynn Houk Gallery. I was invited to the event by my friend Laina–who is always up to good. My hat goes off to the BRAC Host Committee, who organized the free event, as it was truly a great way to introduce new “friends” to the organization’s mission and activities. There were a bunch of things about the event’s structure itself that I really appreciated. Some Friendraising tips to consider for your organization’s next Friendraiser:

Price: The event was free. While fundraising and/or off-setting costs are definitely important and events can be a great opportunity for such a thing, free events are a great way to encourage new attendees. In NYC especially, everything seems to have a dollar sign attached to it.
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Case Study: “You best help the cause by doing what you do best”

Monday, August 24th, 2009

One of the things I remember most of my study abroad experience with SIT in Australia (which was a nontraditional program focused on Conservation and Natural Resource Management), was something a guest lecturer, Peter Cuming, had said (now, I’m paraphrasing here,this was several years ago): “You best help the cause [the environment], by doing what you do best.” At the time, I remember thinking, “How does that work? What if what you are best at is dancing? How does that help the environment?” A year later I graduated from college with a degree in English Literature–which had been my strongest subject–and (like many English majors before me) thought to myself: “Now what? How exactly am I supposed to help the environment with a degree in literature and a love of Chaucer?”
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Now That’s Advertising, Duane Reade

Tuesday, August 4th, 2009
The bottom of the ad reads: "Your City. Your Drugstore. DUANE READE." As seen on the M train

The bottom of the ad reads: "Your City. Your Drugstore. DUANE READE." As seen on the M train

I was sitting on the M-train crossing over the East River and looked up to read this sign. I thought it was a really clever, public health-related ad that incorporated the City as part of its campaign.  It is so effective, not just because it makes you stop and feel a little grossed out, but also because it makes you feel as if you are part of something unique, special and personalized: the New York City subway system. It’s “Your City. Your Drugstore.” It makes me want to go out and buy Purell right now.

Businesses are used to spending lots and lots of money on advertising campaigns–its no secret. But, I am actually less interested in talking about advertising and more interested in talking about Duane Reade’s ability to work the City. As this advertisement shows, Duane Reade knows its audience (New Yorkers), but what you may  not know is that it also knows the City, very, very well. Part of my day-job involves retail attraction and in an effort to learn as much as possible about urban retail attraction, I attended a seminar by Michael Berne of MJB Consulting earlier this year who brought up Duane Reade as a case study. Duane Reade’s incomparable success in NYC is related to its flexible and creative real estate needs. Most big-box retail, like CVS, Walgreens, etc., have very specific requirements when it comes to real estate leasing: very specific square-footage, layouts, one floor, etc. Not so for Duane Reade. They’ll take anything as long as it’s at a good location. I thought this quote from a 2005 NY Mag article was pretty hilarious and accurate:

The company [Duane Reade] understands two important things: New Yorkers are uniquely harried shoppers, and the whole ball game comes down to real estate. Duane Reade has used its skill at that quintessential New York blood sport to cut rents by shoehorning its stores into bizarre locations other chains wouldn’t touch.

The article goes on to give some specifics about Duane Reade’s real estate strategy:

While most pharmacy chains run in fear from multi-floor, non-box layouts, he embraces them. Forty-nine of his stores have two floors, and they come as small as a studio apartment (under 500 square feet) and as large as a suburban supermarket (a 17,200-square-foot box in Flatlands, Brooklyn). Odder spaces include a store at 62nd Street and Broadway with a basement described as “kind of a triangle with a leg on it,” and an old theater on East 86th Street with 1,300 square feet on the ground floor and 12,000 upstairs.

Duane Reade’s flexibility in terms of their space requirements has given them a substantial edge on other NYC pharmacies, who were much slower to adopt this practice. However, the payoff for the company has been substantial. According to the article, when Duane Reade acquired a space in Times Square in 2000 the going rate was $250 per square foot in that neighborhood. However, basement retail space was going for $85 a square foot–and that is where Duane Reade located: in the basement.

Tom Bow, senior vice-president for the Durst Organization, which leased the space [to Duane Reade, said:] “Most tenants wouldn’t be able to take that space, but they could,” says Bow. “They understood that Times Square was a 24/7 location. They just knew the local market.”

The moral of the story: Well, there might be two morals. One: Understand your audience and understand your market. That may sound pithy, but you may be sacrificing opportunities by not accurately understanding people’s interests. Take time to do this important research. Two: Break out of the box! Blaze your own trail! Find creative and new solutions to your problems or to your existing strategies…you never know when you could be doing something better if you don’t investigate new options and test them out.

10,000 Trees for 10,000 Twitter Followers

Tuesday, June 9th, 2009

I was introduced to the United Nations Environment Programme Twitter account,@UNEPandYou, last Friday when one of the people I follow, @rogerhamilton tweeted–or I should say re-tweeted:

RT @UNEPandYou: Today is World Environment Day -tweet 4 trees and help us reach 10,000 followers! We’ll plant one tree for every follower

This introduction is clearly not for the internet/social media/tech geek savvy among us…but for the rest of us, and just illustrates how social media works and how effective it can be. Here is a screen shot of @UNEPandYou’s page on Friday June 5th, World Environment Day:

@UNEPandYou's twitter page on June 5th...9,752 followers and counting...

9,752 followers and counting...

@UNEPandYou increased their audience with their “Tweet for Trees” Campaign by providing “match” (in the form of trees) for the number of followers they had at the end of the day. This campaign was a great combination of social media marketing (by utilizing Twitter), constituent engagement (by encouraging their Twitter followers to retweet about their campaign), audience expansion (via many, many retweets), and match (10,000 new trees! Who wouldn’t want to participate?)! Now, at the end of their program, UNEP has: (1) a much larger audience and (2) done some great PR.

For more info on re-tweeting, check this out: “HOW TO: Retweet on Twitter” (via @mashable).

Baz Luhrmann Invites You Down Under

Friday, June 5th, 2009

Wishfully dreaming on this rainy day in Brooklyn, I looked up plane tickets back home to Miami (reasonable, cheap even) and to Thailand–why not? Those, however, were not in my budget. Dismayed by the unlikelihood that I would be arriving in Bangkok this summer, I went to the NY Times to see what they had in the way of cheap travel ideas. Their idea of cheap travel is Australia: “Deals Where Summer is Winter.” Having spent the Spring of 2003 in Australia studying abroad with the School for International Training (SIT), a trans-Pacific flight is not my idea of cheap travel–I remember how much those tickets cost. “But…” I thought, “this is a recession! Anything is possible!”

Exactly. The article points out that “international visitor arrivals [in Australia] were expected to fall by 4.1 percent this year.” So what did Tourism Australia do? They partnered with Aussie director Baz Luhrmann (of Moulin Rouge and Romeo + Juliet fame) for the release of his film Australia.

The country, which relies heavily on tourism, is aggressively marketing its vacation value with a campaign linked to the movie “Australia.” The film’s director, Baz Luhrmann, also produced a weighty tourism video, in which a stressed-out Manhattanite on the verge of a breakup is visited by an Aboriginal youth who magically transports her to Australia. There, in a “walkabout,” she presumably reconnects with herself and her partner.

I am fascinated by this for a couple of reasons. The first of which is that I think Baz Luhrmann is awesome–but that is besides the point. Or is it? Of course it is not besides the point. The whole reason Baz Luhrmann’s name is being thrown around in the NY Times article and on the Tourism Australia website is because his involvement in a national campaign is anything but irrelevant. He brings with him his personal brand, which involves (1) being Australian and (2) being a highly successful director of international box office hits.

The second reason I find this fascinating is how this partnership has used the brand of “Australia” as a movie title and then reconnected it back to the government’s tourism activities. An interesting and audacious marketing move, but also very clever. With a rare opportunity to showcase their country in an epic blockbuster film with A-list Aussie actors, Tourism Australia knew that they would have a large audience whose heart-strings they could pull on and have hopping onto Quantas flights and drinking Tooheys New before you could say, “Crocodile Dundee.”

Thirdly, Tourism Australia  did something new. Not so new in the sense that movies are frequently partnering with sponsors to promote products, but new in the sense they took advantage of a one-time market opportunity (the release of “Australia”), partnered with a reknowned expert who added another layer of attraction to their oroduct (Baz Luhrmann), and created a unique platform to link their message with the film (the creation of a film-like commercial).

The moral of the story is: “There’s no business like show-business. ”

Or,

“When times get tough, rely on your celebrity friends with strong–and relevant–personal brands.”

Be cool: Skateboarding in Afghanistan

Friday, May 8th, 2009

Even though I can’t skateboard, I have always been fascinated by skateboarding. Why? It’s definitely not because I fancy the idea of speeding down concrete on a slab of wood with wheels, exposed to road rash, gashes, and broken bones. It’s because skateboarding is cool. I think so and so do kids and teens.

This is the reason why I am particularly interested in organizations that have inserted “coolness” into their equation for addressing youth development. Being cool does two things: (1) It’s great marketing. Everyone wants to be a part of something that is cool. (2) It’s great program development. It shows that your organization is carefully listening to its audience. Things are considered “cool” because people are interested in them and therefore more likely to be invested in participating, resulting in service delivery and mission fulfillment.

I first read about Stoked in Time Out New York’s Cause of the Week (which, as a side note, I think is an awesome feature). Stoked is a “nonprofit action sports organization for at risk youth with the mission of developing successful teens with opportunity, knowledge, experience, and determination through the use of action sports, mentoring, and coaching.”

Stoked offers a one-year program that matches pre-screened mentors and mentees–who agree to meet a minimum of 4 hours per month and receive ongoing training and coaching by Stoked Program Managers. During the year, mentoring pairs skateboard, surf, and snowboard–what could be cooler than that? Operating out of both Los Angeles and New York City, Stoked gives urban American youth an opportunity to participate in very cool, skill-based, and age-appropriate activities that often have barriers to entry (i.e., equipment, transportation, knowledge).

On the other side of the Atlantic Ocean, a 34-year-old Aussie skateboarder, Oliver Percovich, unintentionally discovered, while skateboarding around Kabul, that Afghan youth think skateboarding is cool too. The New York Times article, “Skateboarding in Afghanistan Provides a Diversion from Desolation,” describes Percovich’s mentorship to Afghan youth who have shown an interest in skateboarding. After a couple years of showing up to an empty concrete fountain with half a dozen skateboards strapped to the back of his motorcycle, Percovich started Skateistan, Afghanistan’s first co-ed skateboarding school that “engages the growing numbers of urbanized youth through skateboarding and provides new opportunities in cross-cultural interaction and education.”

The construction of Skateistan’s 1,750 square meter indoor skate complex is underway and will include professionally-manufactured ramps, two classrooms, girls’ and boys’ locker rooms, an office, and a canteen. Skateistan’s “About Us” page is particularly impressive and clearly outlines the organization’s mission and philosophy as well as the need for youth development programming in Afghanistan. They also nail the question “What are the benefits of skateboarding to youth?” right on the head:

Skateboarding in a non-competitive global sport requiring minimal supervision and resources. Achievements in skateboarding are individual and depend on balance, creativity and personal expression. Skating can be practiced anywhere there is a smooth surface and gets young people active and engaging with each other.

Both Skateistan and Stoked are using skateboarding (and in Stoke’s case snowboarding and surfing) as a means to an end: the positive development of youth. And, much of the brilliance in this approach is its irony: that skateboarding for a long time was associated with a subversive, delinquent and rebellious subculture–which made it cool.